The disclaimers apply to all health information provided by this site
Medical Disclaimer:
*Disclaimer: This tool does not provide medical advice. It is intended for informational purposes only. It is not a substitute for medical advice, diagnosis or treatment. Never ignore medical advice, you should always follow the recommendations of your doctor. Never put off seeking treatment because of something you have read on the www.firstfoodfirst.com Site. If you think you may have a medical emergency, call your doctor.
Health Disclaimer:
*Disclaimer: All information on this site is intended for educational purposes, you are responsible for your own health and safety at all times. Some dietary recommendations may be healthy for some, but potentially dangerous for others, such as if you have a nut allergy, the advice on this site is not personalised and you should always use in line with your own medical advice.
Agreement:
*By using the information on this site you agree to these conditions.
TERMS OF ENGAGEMENT FOR CLIENTS
PART 1.
Functional Medicine Certitied Health Coaching (FMCHC) & Wahls Protocol® Certified Health Practitioner (WPCHP) Descriptor
I understand that Functional Medicine Health Coaching and applying The Wahls Protocol® is a partnership between myself and my Coach, Maria Indermühle during the months agreed.
Functional Medicine Health Coaching takes into consideration all aspects of my wellbeing, using modifiable lifestyle changes which include nutrition, exercise, stress, sleep and relationships. The Wahls Protocol® seeks to improve cellular health using one of The Wahls Diet™
During sessions, I will be given support and educational advice which will provide me and empower me to create personal goals which will be positive and sustainable as I move forward, making changes in my life.
Functional Medicine Certified Health Coaches and Wahls Protocol® Certified Health Practitioners are not Doctors.
I understand that my Health coach does not take the place of a qualified medical professional and I must always seek medical advice should I be concerned about my health.
A Functional Medicine Health Coach and Wahls Protocol® Health Practitioner does not treat, diagnose or cure any health conditions.
My health is my responsibility and health coaching should never be used as a substitute for professional, medical advice.
Health coaches help empower clients and highlights that they are the expert of their own life and helps them create realistic goals to support them in their health journey.
As partners and facilitators, Health Coaches support their client in achieving their health goals and the focus is always on the clients agenda and what they want from their life.
I understand that ultimately the coaching relationship is about me taking full responsibility for my whole person – my life choices, actions, health and lifestyle and that my coach will support me and help me through this process in order for me to develop a healthy lifestyle.
My Health Coach is considered as my cheer leader and is my accountability.
I agree that implementing any of this health coaching service is entirely at my own risk. I expressly assume the risks of participating or engagement in any lifestyle changes or choices made in connection with my coaching sessions, and I take full responsibility for my life and wellbeing and all decisions made before, during and after coaching.
The Wahls Protocol® Health Practitioner & Functional Medicine Certified Health Coach requests that the Client notes the following:
The Client understands and agrees to the following:
Registered Nutritional Therapy Practitioner (RNTP)
The Nutritional Therapy Descriptor
Nutritional therapy is the application of nutrition and lifestyle medicine sciences in the promotion of health, peak performance and individual care. Registered Nutritional Therapy Practitioners assess and identify potential nutritional imbalances and understand how these may contribute to an individual’s symptoms and health concerns. This approach allows them to work with individuals to address nutritional imbalance and help support the body towards maintaining health.
Nutritional therapy is recognised as a complementary medicine and is relevant for individuals with chronic conditions, as well as those looking for support to enhance their health and wellbeing. Practitioners consider each individual to be unique and recommend personalised nutrition and lifestyle programmes rather than a ‘one size fits all’ approach.
Practitioners never recommend nutritional therapy as a replacement for medical advice and always refer any client with ‘red flag’ signs or symptoms to their medical professional. They frequently work alongside medical professionals and will communicate with other healthcare professionals involved in the client’s care to explain any nutritional therapy programme that has been provided.
The Registered Nutritional Therapy Practitioner (RNTP) requests that the Client notes the following:
The Client understands and agrees to the following:
Confidentiality and Data Protection
The Registered Nutritional Therapy Practitioner, Functional Medicine Certified Health Coach, Wahls Protocol® Certified Health Practitioner will keep your personal information confidential and secure following the GDPR guidelines for the practice. The RNTP, FMCHC & WPCHP will not share your information with third parties without your consent, with the exception of communicating with your GP, other healthcare professionals, or testing companies. However, if the RNTP believes there is a risk of significant harm to yourself or another person, the RNTP may pass the information onto an appropriate authority using the legal basis of vital interest. A separate Privacy and Consent Notice is available for your review.
PART 2
Payment Terms and Cancellation Policy
Fees are agreed in advance of the package or appointment and are due either in full in advance of the start of the program or a payment option is available too, allowing people to split the cost where payment is automated for a designated, agreed amount of time. Sessions will only begin once payment has been made. This applies when using the Payment plan system. Payments can be made by bank transfer, credit or debit card.
Appointments cancelled with less than 48 hours notice and ‘no shows’ will be charged in full. If you are on a package the appointment will come out of the number of appointments you have as part of said package.
In the case of advance payments for services, you have the right to cancel this Agreement within 14 days of the purchase without penalty (‘Cooling-off Period’). If you wish to terminate the agreement within the 14-day Cooling-off Period, you must do so in writing to maria@firstfoodfirst.com The RNTP will refund any monies paid prior to cancelling this Agreement. If the services have commenced during the 14-day Cooling-off Period, the RNTP will refund any monies due to you for services not yet provided. The refund payment will be made within 14 days of cancellation. After 14 days your full package price is non-refundable and owed in full.
Your RNTP may cancel your plan at any time should you fail to comply with the T&Cs or should she feel that your case requires referral. Packages remain non-refundable. Should your RNTP feel that referral is necessary, refunds will be at the discretion of your RNTP only, are not guaranteed, and would in any case only be for appointments or work yet to be carried out.
We understand the above and agree that our professional relationship will be based on the content of this Agreement. We declare that all the information we share during this professional relationship is confidential and to the best of our knowledge is true and correct.
PART 3
Other Policies
Whatsup Support
If WhatsApp support is included in your package it is available to you during business hours 7am – 4pm outside of these hours the WhatsApp will not be manned so please refrain from sending messages outside of these times.
WhatsApp support is for you to gain clarity around your current plan, should you be unsure of any of the features, or have forgotten something that was said in an appointment. WhatsApp can also be used for booking appointments and any other administrative content. WhatsApp support is not to be used to discuss new symptoms or goals, or to develop a new plan. This must be done during your next appointment, or by using one of your support calls if they are included as part of your plan.
Test Results:
Full test results will be sent out to you, but only once interpretation and discussion of the results has occurred during an appointmen. This is to avoid any errors in your understanding of the results.
GDPR
As part of your healthcare:
First Food First may share your sensitive information with third parties to support your ongoing healthcare. If we do not receive this consent from you, we will not be able to coordinate your healthcare with that provided by other providers which means the healthcare provided by us may be less effective.
By signing this form you confirm your consent to the following:
We may also share your contact information with biochemical testing companies to order tests as part of your healthcare, some of which may be from outside of the UK such as in the European Union or USA. If we do not receive this consent from you, we will review alternative tests from providers based within the UK only.
By signing this form you confirm your consent to:
You can withdraw your consent to the above at any time by emailing maria@firstfoodfirst.com
Marketing and information
First Food First would like to contact you occasionally by email with promotional offers, information on upcoming events and activities, and newsletters.
By signing this form you confirm your consent to be contacted for these purposes:
You can withdraw your consent to the above communications at any time by clicking on the unsubscribe link at the bottom of the emails.
Case Histories
First Food First seeks to continuously improve our practice through professional development, a key part of which is sharing case histories with our peers through clinical supervision, online forums and discussion groups. Your name, address and contact details will never be shared. All case information will be anonymised when discussed.
By signing this form you confirm that you are happy for us to use your data for this purpose:
First Food First would like to share your case history with peers for educational purposes. This could be through conferences, lectures, online forums, and publishing in medical journals, trade magazines or online professional sites. Your name, address and contact details will never be shared.
By signing this from you consent to:
I consent to my data being used for educational purposes at/in the following:
You can withdraw your consent to the above at any time by emailing me at maria@firstfoodfirst.com
By purchasing a package or appointment you are deemed to have signed this agreement and therefore you agree to all the above terms of engagement & GDPR
TERMS OF ENGAGEMENT FOR USE OF THE WEBSITE
Terms & Conditions
Please read all these terms and conditions.
As we can accept your order and make a legally enforceable agreement without further reference to you, you must read these terms and conditions to make sure that they contain all that you want and nothing that you are not happy with. If you are not sure about anything please email us on
First Food First.
Application
Interpretation
Services
Customer Responsibilities
Personal Information
Basis of Sale
Fees and Payment
Delivery
Withdrawal and Cancellation
Right to cancel
Commencement of Services within the cancellation period
Effects of cancellation within the cancellation period
Payment for Services commenced during the cancellation period
Deduction for Goods supplied
Timing of reimbursement
Returning Goods
Meanings:
After the cancellation period
Privacy
For any questions, information or complaints please email maria@firstfoodfirst.com
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PRIVACY NOTICE
Terms & Conditions
Please read all these terms and conditions.
As we can accept your order and make a legally enforceable agreement without further reference to you, you must read these terms and conditions to make sure that they contain all that you want and nothing that you are not happy with. If you are not sure about anything please email us on maria@firstfoodfirst.com
First Food First holds some information about you. This document outlines how that information is used, who we may share that information with and how we keep it secure. This notice does not provide exhaustive detail. However, we are happy to provide any additional information or explanation needed. Any requests for this should be sent to maria@firstfoodfirst.com
We keep our Privacy Notice under regular review. This Privacy Notice was last reviewed in 12.09.2023
What We Do
First Food First provides nutritional therapy services to clients to improve their health through diet and lifestyle interventions. We focus on preventative healthcare, the optimisation of physical and mental health and chronic health conditions. Through nutritional therapy consultations, dietary and lifestyle analysis and biochemical testing, we aim to understand the underlying causes of your health issues which we will seek to address through personalised dietary therapy, nutraceutical prescription (supplements) and lifestyle advice.
First Food First also provides Functional Medicine Health Coaching and Wahls Protocol Health Coaching provides support and educational advice in living a healthy lifestyle using behavioural change techniques to support the client as they make these lifestyle changes.
Also through First Food First we provide workshops, educational seminars, written literature and group programmes.
How We Obtain Your Personal Data
Information provided by you when you work with us.
You provide us with personal data in the following ways:
By completing a nutritional therapy questionnaire
By signing a terms of engagement form
During a nutritional therapy consultation
Through email, over the telephone or by post
By taking credit card and online payment
Any other information given in appointments and meetings.
This may include the following information:
Basic details such as name, address, contact details and next of kin
Details of contact we have had with you such as referrals and appointment requests
Health information including your previous medical history, dietary, lifestyle, supplement and medicine details, biochemical test results, clinic notes and health improvement plans
GP contact information
Bank details
Any business information
We use this information in order to provide you with direct healthcare. This means that the legal basis of our holding your personal data is for legitimate interest.
Following completion of your healthcare we retain your personal data for the period defined by our professional association BANT and registrant body, CNHC. This enables us to process any complaint you may make. In this case the legal basis of our holding your personal data is for contract administration.
Information we get from other sources
We may obtain sensitive medical information in the form of test results from biochemical testing companies. We use this information in order to provide you with direct healthcare. This means that the legal basis of our holding your personal data is for legitimate interest.
We may obtain sensitive information from other healthcare providers. The provision of this information is subject to you giving us your express consent. If we do not receive this consent from you, we will not be able to coordinate your healthcare with that provided by other providers which means the healthcare provided by us may be less effective.
How we use your personal data
We act as a data controller for use of your personal data to provide direct healthcare or other services. We also act as a controller and processor in regard to the processing of your data from third parties such as testing companies and other healthcare providers. We act as a data controller and processor in regard to the processing of credit card and online payments.
We undertake at all times to protect your personal data, including any health and contact details, in a manner which is consistent with our duty of professional confidence and the requirements of the General Data Protection Regulation (GDPR) concerning data protection. We will also take reasonable security measures to protect your personal data storage.
We may use your personal data where there is an overriding public interest in using the information e.g. in order to safeguard an individual, or to prevent a serious crime. Also where there is a legal requirement such as a formal court order. We may use your data for marketing purposes such as newsletters but this would be subject to you giving us your express consent.
Do you share my information with other organisations?
We will keep information about you confidential. We will only disclose your information with other third parties with your express consent with the exception of the following categories of third parties:
Our registrant body, CNHC and our professional association, BANT, for the processing of a complaint made by you
Any contractors and advisors that provide a service to us or act as our agents on the understanding that they keep the information confidential
Anyone to whom we may transfer our rights and duties under any agreement we have with you
Any legal or crime prevention agencies and/or to satisfy any regulatory request (eg, BANT or CNHC) if we have a duty to do so or if the law allows us to do so
We may share your information with supplement companies and biochemical testing companies as part of providing you with direct healthcare. We will not include any sensitive information
We will seek your express consent before sharing your information with your GP or other healthcare providers usually in the form of a written consent when you start using our services. However if we believe that your life is in danger then we may pass your information onto an appropriate authority (such as the police, social services in the case of a child or vulnerable adult, or GP in case of self-harm) using the legal basis of vital interests.
We may share your case history in an anonymised form with our peers for the purpose of professional development. This may be at clinical supervision meetings, conferences, online forums, and through publishing in medical journals, trade magazines or online professional sites. We will seek your explicit consent before processing your data in this way.
What are your rights?
Every individual has the right to see, amend, delete or have a copy, of data held that can identify you, with some exceptions. You do not need to give a reason to see your data.
If you want to access your data you must make a subject access request in writing to maria@firstfoodfirst.com. Under special circumstances, some information may be withheld. We shall respond within 20 working days from the point of receiving the request and all necessary information from you. Our response will include the details of the personal data we hold on you including:
Sources from which we acquired the information
The purposes of processing the information
Persons or entities with whom we are sharing the information
You have the right, subject to exemptions, to ask to:
Have your information deleted
Have your information corrected or updated where it is no longer accurate
Ask us to stop processing information about you where we are not required to do so by law or in accordance with the BANT and CNHC guidelines.
Receive a copy of your personal data, which you have provided to us, in a structured, commonly used and machine readable format and have the right to transmit that data to another controller, without hindrance from us.
Object at any time to the processing of personal data concerning you
We do not carry out any automated processing, which may lead to automated decision based on your personal data.
If you would like to invoke any of the above rights then please write to the Data Controller at
First Food First or email maria@firstfoodfirst.com
What safeguards are in place to ensure data that identifies me is secure?
We only use information that may identify you in accordance with GDPR. This requires us to process personal data only if there is a legitimate basis for doing so and that any processing must be fair and lawful.
Within the health sector, we also have to follow the common law duty of confidence, which means that where identifiable information about you has been given in confidence, it should be treated as confidential and only shared for the purpose of providing direct healthcare. We will protect your information, inform you of how your information will be used, and allow you to decide if and how your information can be shared.
We also ensure the information we hold is kept in secure locations, restrict access to information to authorised personnel only, protect personal and confidential information held on equipment such as laptops with encryption (which masks data so that unauthorised users cannot see or make sense of it. We ensure external data processors that support us are legally and contractually bound to operate and prove security arrangements are in place where data that could or does identify a person are processed.
How long do you hold confidential information for?
All nutritional therapy records held by the First Food First will be kept for the duration specified by guidance from our professional association BANT.
Privacy for Use of Website
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
Our company is hosted on the Infomaniak platform. Infomaniak provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Infomaniak`s data storage, databases and the general Infomaniak`s applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Stipe and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
This website uses cookies to tailor the user experience.
If you don’t want us to process your data anymore, please contact us at maria@firstfoodfirst.com
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at maria@firstfoodfirst.com
Website technical details
Forms
We do use electronic forms on our website making use of an available ‘forms module’ which has a number of built-in features to help ensure privacy. We also aim to use secure forms where appropriate.
Cookies
In compliance with legislation, the following table lists the use of cookies on this web site:
This is used to store whether you have agreed to receive cookies. You can accept or deny different cookies on our cookie bar when you visit the website.
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
Cookies are small. We do not make use of cookies to collect any private or personally identifiable information. The technical platform of this website uses cookies solely to aid the proper technical functioning of the website. The cookies used contain random strings of characters alongside minimal information about the state and session of the website – which in no way collects or discloses any personal information about you as a visitor.
Advanced areas of this site may use cookies to store your presentation preferences in a purely technical fashion with no individually identifiable information. Note also our statement on analytics software below – as analytics software also uses cookies to function.
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org
To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout
Analytics
Like most websites, we make use of analytics software in order to help us understand the trends in popularity of our website and of different sections. We make no use of personally identifiable information in any of the statistical reports we use from this package. We use an analytics package called Google Analytics who provide details of their privacy policy on the Google website.
Complaints
If you have a complaint regarding the use of your personal data then please contact us by writing to the Data Controller at First Food First, 1955 Chamoson, Switzerland or email maria@firstfoodfirst.com and we will do our best to help you.
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GDPR NOTICE
Introduction
Purpose of Policy
First Food First needs to gather and use certain information about individuals.
These can include clients, suppliers, employees and other people the organisation has a relationship with or may need to contact.
This policy describes how this personal data will be collected, handled and stored to comply with the General Data Protection Regulation
Policy Statement
First Food First is committed to a policy of protecting the rights and privacy of clients, staff and others in accordance with General Data Protection Regulation.
First Food First commits to:
Comply with both the law and good practice
Respect individuals’ rights
Be open and honest with individuals whose data is held
Personal Data
First Food First may hold data for the following purposes:
Provision of direct healthcare
Marketing and newsletters
Case histories
Business information
Special categories of data included race, ethnic origin, politics, religion, trade union membership, genetics, biometrics (where used for ID purposes), health and sexual orientation.
First Food First may hold special category data for the following purposes:
Provision of direct healthcare
Data Protection Principles
There are six data protection principles that are core to the General Data Protection Regulation. First Food First will make every possible effort to comply with these principles at all times in our information-handling practices. The principles are:
– Lawful, fair and transparent
– Data collection must be fair, for a legal purpose and we must be open and transparent as to how the data will be used.
– Limited for its purpose
– Data can only be collected for a specific purpose.
– Any data collected must be necessary and not excessive for its purpose.
– The data we hold must be accurate and kept up to date.
We cannot store data longer than necessary.
Integrity and confidentiality
The data we hold must be kept safe and secure.
Key risks
The main risks are in two key areas:
information about individuals getting into the wrong hands, through poor security or inappropriate disclosure of information
individuals being harmed through data being inaccurate or insufficient
Responsibilities
First Food First is the data controller for all personal data held by us and is responsible for:
Analysing and documenting the type of personal data we hold
Checking procedures to ensure they cover all the rights of the individual
Identifying the lawful basis for processing data
Ensuring consent procedures are lawful
Implementing and reviewing procedures to detect, report and investigate personal data breaches
Storing data in safe and secure ways
Assessing the risk that could be posed to individual rights and freedoms should data be compromised
Data Recording, Security and Storage
Data accuracy and relevance
First Food First will ensure that any personal data we process is accurate, adequate, relevant and not excessive, given the purpose for which it was obtained. We will not process personal data obtained for one purpose for any unconnected purpose unless the individual concerned has agreed to this or would otherwise reasonably expect this.
Data security
First Food First will keep personal data secure against loss or misuse. Where other organisations process personal data as a service on our behalf, we will establish what, if any, additional specific data security arrangements need to be implemented in contracts with those third-party organisations.
Storing data securely
In cases when data is stored on printed paper, it will be kept in a locked and secured building
Printed data will be shredded when it is no longer needed.
Data stored on a computer will be protected by strong passwords that are changed regularly. A password manager will be used to create and store passwords.
Data stored on CDs or memory sticks will be encrypted or password protected and locked away securely when they are not being used
Cloud services used to store personal data will be assessed for compliance with GDPR principles. An authenticator app will be used to access cloud data.
Data retention
First Food First will retain personal data for no longer than is necessary. This shall be in accordance with the guidelines of our professional association, BANT.
Accountability and Transparency
First Food First will ensure accountability and transparency in all our use of personal data. We will keep written up-to-date records of all the data processing activities that we do and ensure that they comply with each of the GDPR principles.
We will regularly review our data processing activities and implement measures to ensure privacy by design including data minimisation, pseudonymisation, transparency and continuously improving security and enhanced privacy procedures.
Consent
First Food First will ensure that consents are specific, informed and plain English such that individuals clearly understand why their information will be collected, who it will be shared with, and the possible consequences of them agreeing or refusing the proposed use of the data. Consents will be granular to provide choice as to which data will be collected and for what purpose. We will seek explicit consent wherever possible.
We will maintain an audit trail of consent by documenting details of consent received including who consented, when, how, what, if and when they withdraw consent. For online consent, we may use a cryptographic hash function to support data integrity. Alternatively we will maintain the consents information in a spreadsheet with links to the consent forms.
We will regularly review consents and seek to refresh them regularly or if anything changes.
Direct Marketing
First Food First will comply with both data protection law and Privacy and Electronic Communication Regulations 2003 (PECR) when sending electronic marketing messages. PECR restricts the circumstances in which we can market people and other organisations by phone, text, email or other electronic means.
We will seek explicit consent for direct marketing. We will provide a simple way to opt out of marketing messages and be able to respond to any complaints.
Subject Access Requests
What is a subject access request?
An individual has the right to receive confirmation that their data is being processed, access to their personal data and supplementary information which means the information which should be provided in a privacy notice.
How to deal with subject access requests
First Food First will provide an individual with a copy of the information requested, free of charge. This will occur within 1 month of receipt. We endeavour to provide data subjects access to their information in commonly used electronic formats.
If complying with the request is complex or numerous, the deadline can be extended by 2 months but the individual will be informed within one month.
We can refuse to respond to certain requests, and can, in circumstances of the request being manifestly unfounded or excessive, charge a fee. If the request is for a large quantity of data, we can request the individual specify the information they are requesting.
Data portability requests
We will provide the data requested in a structured, commonly used and machine-readable format. This would normally be a PDF file, although other formats are acceptable. We must provide this data either to the individual who has requested it, or to the data controller they have requested it be sent to within one month.
Transferring data internationally
There are restrictions on international transfers of personal data. We will not transfer personal data abroad without express consent.
Third Parties
Using third party controllers and processors
As a data controller and/or data processor, we will have written contracts in place with any third-party data controllers (and/or) data processors that we use. The contract will contain specific clauses which set out our and their liabilities, obligations and responsibilities.
As a data controller, we will only appoint processors who can provide sufficient guarantees under GDPR and that the rights of data subjects will be respected and protected.
As a data processor, we will only act on the documented instructions of a controller. We acknowledge our responsibilities as a data processor under GDPR and we will protect and respect the rights of data subjects.
Reporting breaches
Any breach of this policy or of data protection laws will be reported as soon as practically possible. This means as soon as we become aware of a breach.